Moray MP Douglas Ross has welcomed the news that energy regulator Ofgem is launching a review into the impact of Storm Arwen and the emergency response by the network companies, including their communication with customers.
Commenting Douglas said: “Many areas of Moray were badly hit as a result of Storm Arwen, losing power, water supply and mobile phone networks. I appreciate that the electricity companies had a huge task trying to restore power, but in Moray it has taken far too long. I know that some are still without power, while other households are suffering intermittent power cuts that can last hours at a time.
“Ofgem have made it clear that they will pursue enforcement action if their review finds any failings in the energy firms’ response to the power outages caused by Storm Arwen. The other good news is that Ofgem has removed the limit on compensation, meaning that those most affected could now receive up to £140 a day for each day they are without power.
“I look forward to seeing Ofgem’s report and hope that lessons are learned so that people in Moray and elsewhere never have to face the extended blackouts that we’ve seen this time.”